Privacy Policy
This Privacy Policy (hereinafter – Policy) defines the procedure for processing and protecting personal data of users of the region715.kz website (hereinafter – Site) by Region715 company (hereinafter – Operator or Company). The Policy is developed in accordance with the requirements of the legislation of the Republic of Kazakhstan, including the Law of the Republic of Kazakhstan dated May 21, 2013, No. 94-V “On Personal Data and Its Protection,” and is aimed at ensuring the protection of the rights of personal data subjects during their processing.
1. General Provisions
The Operator attaches great importance to the protection of personal data and the observance of human and civil rights and freedoms when processing personal data, including the protection of the right to privacy. This Policy applies to all information about users that the Company may obtain during the use of the Site, including when filling out feedback forms and when interacting through the Telegram bot for receiving applications. The user's use of the Site and the provision of their data signifies the user's consent to this Policy and the terms of processing their personal data specified therein. In case of disagreement with any terms of the Policy, the user must refrain from using the Site and not provide personal data.
2. Personal data collected
2.1.Name and surname – provided by the user when filling out feedback forms on the Site or when sending an application via the Telegram bot.
2.2.Contact phone number – specified by the user in feedback forms or via the Telegram bot for a callback or communication.
2.3.Email address (E-mail) – provided by the user for communication and sending responses to inquiries.
2.4.Message or appeal text – the content of the request or comment that the user leaves through the form or bot (may contain other information that the user deems necessary to provide).
2.5.IP address – automatically collected when visiting the Site; may be used to determine the user's region and ensure Site security.
2.6.Cookies – small files stored on the user's device that allow recognizing their browser, saving settings, and collecting depersonalized statistics about visits.
3. Purposes of personal data processing
3.1.User feedback. Name, phone, and email are used to contact the user, including for answering inquiries received through feedback forms on the Site or via the Telegram bot, as well as for subsequent communications regarding services.
3.2.Provision of services and fulfillment of obligations. Personal data is necessary for user identification and further provision of requested services, fulfillment of agreements or activities at the user's request (e.g., organizing a consultation, preparing a commercial offer, etc.).
3.3.Consulting and informing. The Company uses contact data to provide the user with requested consultations, information about Region715 products and services, clarify cooperation details, and answer arising questions.
3.4.Service quality improvement. Information about the user's interaction with the Site (including cookie data and IP address) may be used in an обезличенном form for traffic analysis, navigation convenience, improving Site performance, and enhancing provided services.
3.5.Security assurance. Processing of technical data (such as IP address) helps in detecting and preventing fraudulent activities, ensuring the security of the Site and users, and complying with legal requirements when necessary.
3.6.Personal data is not processed for purposes incompatible with those originally stated. The Operator guarantees that data processing is carried out only within the purposes for which the data was provided and will not use it otherwise without additional user consent.
4. Legal basis for processing
4.1.The Operator processes users' personal data on legal grounds. The basis for processing is primarily the consent of the personal data subject – the Site user.
4.2.By providing their personal data through feedback forms on the Site or via the Telegram bot, the user voluntarily and unequivocally gives consent to their processing by the Company in accordance with this Policy and the legislation of the Republic of Kazakhstan.
4.3.In addition to user consent, the Company is guided by the norms of the Law of the Republic of Kazakhstan “On Personal Data and Its Protection” and other applicable regulatory legal acts. In cases where the processing of personal data is necessary for the implementation of provided services, the fulfillment of a contract with the user, or the fulfillment of legal obligations imposed on the Operator, the Operator has the right to process personal data without additional consent within the limits permitted by law.
5. Data storage and protection
5.1.The Operator stores personal data in forms and on media that ensure data integrity and exclude unauthorized access to it. Personal data is stored no longer than required for the purposes of its processing, as defined in this Policy, or for the period provided by law and/or user consent.
5.2.Upon achieving the processing purposes or upon withdrawal of user consent (in the absence of other legal grounds for continued processing), the data is subject to deletion or anonymization, which makes user identification impossible.
5.3.The Company takes necessary organizational and technical measures to protect personal data from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other illegal actions of third parties. Such measures include, inter alia, the use of up-to-date information protection tools, restricting access to data for employees not directly involved in processing, conducting regular checks and monitoring of compliance with information security measures.
5.4.The Operator ensures the confidentiality of processed personal data. All information about users is stored in protected systems. The Company has implemented internal procedures aimed at preventing personal data leaks and timely detection and elimination of possible threats. In case of a data leak or unauthorized access to personal data, the Company will notify the user and authorized bodies (if required by law) and take necessary steps to minimize the consequences of the violation.
6. Data transfer to third parties
6.1.The Operator undertakes not to disclose or transfer users' personal data to third parties without proper grounds. Personal data transfer to third parties is possible only in the following cases:
6.2.With explicit user consent. The Operator may transfer personal data to third-party organizations or individuals only with the prior and clearly expressed consent of the user for such transfer. For example, if a certain service requires partner involvement, and the user has agreed to transfer their data to them.
6.3.By legal requirement or authorized bodies. The Operator has the right (and in necessary cases is obliged) to provide personal data without user consent if required by applicable laws of the Republic of Kazakhstan or official requests from authorized state bodies, formalized in accordance with legislation (e.g., within the framework of an investigation of an offense or by court order).
6.4.Within the framework of personal data processing, the Company does not sell, exchange, publish, or otherwise disclose information received from the user. The Operator also does not transfer personal data outside the Republic of Kazakhstan without notifying the user, except in cases directly provided for by law. If third-party services (e.g., analytics services or communication platforms) necessary for the functioning of the Site or processing requests are used in the course of work, the Operator ensures that such services comply with confidentiality requirements and do not use the data otherwise than for providing relevant services to the Company.
7. User Rights
7.1.Every user whose personal data is processed by the Operator has the rights provided for by the legislation of the Republic of Kazakhstan on personal data. In accordance with current legislation, the user has the right to:
7.2.Receive information about their personal data and its processing. The user has the right to request confirmation from the Operator of the fact of processing their personal data, as well as to receive a list of their data, information about the purposes of processing, sources of receipt, storage periods, and whether the data was provided to third parties.
7.3.Request data clarification or update. If the user's personal data has changed or is inaccurate or incomplete, the user can contact the Operator with a request to update, correct, or supplement it. The Operator undertakes to make the necessary changes within a reasonable time.
7.4.Withdraw consent and request processing restriction. The user has the right to withdraw previously given consent to the processing of their personal data at any time, as well as to request temporary blocking of processing (provided that this does not contradict legal requirements or the need to fulfill the contract). Upon receiving the withdrawal of consent, the Operator will stop processing personal data, except in cases where processing is permitted without consent on other legal grounds.
7.5.Demand deletion (destruction) of personal data. In cases provided by law (e.g., if the data is no longer required for processing purposes or was obtained illegally), the user can demand the deletion of their personal data. Upon such a request, the Operator undertakes to destroy the user's personal data, with the exception of data that must be retained for a certain period by law.
7.6.Appeal the Operator's actions. If the user believes that the Operator violates the terms of personal data processing or their rights, they have the right to file a complaint with the authorized state body for personal data protection or with judicial authorities to protect their rights and legitimate interests.
7.7.Other rights granted by law. The user also has other rights established by the legislation of the Republic of Kazakhstan on personal data (including the right to compensation for damages caused by unlawful processing, etc.).
8. Cookies
8.1.The Site uses cookies to ensure the correct operation of services and improve usability. Cookies are small text files that are stored on the user's device (computer, smartphone, etc.) when visiting the Site. They allow remembering user preferences and settings, as well as collecting depersonalized statistics about resource usage.
8.2.The Operator uses cookies, for example, to recognize returning users to the Site, save language selection or other settings, and to collect depersonalized information about traffic and visitor behavior. This data helps improve the content and functionality of the Site, making interaction more convenient and efficient. In some cases, third-party web analytics services (such as Google Analytics, Yandex.Metrica, etc.) may be used, which also use cookies under the terms of their own privacy policies, however, the Operator controls the use of this data exclusively for the above purposes.
8.3.By continuing to use our Site, the user expresses consent to the use of cookies. The user can change their browser settings at any time to disable some or all cookies or to set up notifications about their sending. It should be noted that disabling cookies may result in the unavailability of some Site functions or reduced usability.
9. Contact Information
9.1.For all questions related to personal data processing, privacy protection, as well as for exercising user rights, you can contact the Operator using the following contacts:
9.2.Email: sales@region715.kz
9.3.Postal address: Republic of Kazakhstan, North Kazakhstan region, Petropavl, Lesnaya St., 67
9.4.Region715 Company will review each request and provide the necessary information, perform the required actions, or provide a reasoned response within the limits provided by law. When contacting us using the specified contacts, please indicate your full name and the essence of the request, and if necessary, a contact phone number or other information for feedback so that we can promptly and fully respond to your request.
10. Policy Changes
10.1.The Operator reserves the right to make changes and additions to this Privacy Policy. The current version of the Policy is always available to users on the Site via a permanent link.
10.2.When making significant changes, we may inform users by posting a notice on the Site or by sending a message to the contact email (if we have one), however, it is recommended to regularly review this page independently.
10.3.The new version of the Policy comes into force from the moment it is published on the Site, unless otherwise provided by the new version of the Policy itself. Continued use of the Site after the publication of the updated Policy will mean the user's acceptance of the corresponding changes. In case of disagreement with the changes to the Policy, the user must stop using the Site and, if necessary, contact the Operator to delete their personal data.